--- title: Terms and Conditions --- [Skip to content](https://citrusconsultancy.com/terms-and-conditions#main-content) [![Citrus Logo working file](https://citrusconsultancy.com/hs-fs/hubfs/Citrus%20Logo%20working%20file.png?width=103&height=70&name=Citrus%20Logo%20working%20file.png "Citrus Logo working file")](https://citrusconsultancy.com/?hsLang=en) - [About us](https://citrusconsultancy.com/about-us-citrus-group-your-hr-consultancy-partner) - [People-Centric Solutions](https://citrusconsultancy.com/citrus-group-empowering-services) - [CSR - Growth Sprouts](https://citrusconsultancy.com/csr-initiative-growth-sprouts) - [Employee Engagement Assessment](https://citrusconsultancy.com/complementary-employee-engagement-assessment?hsLang=en) Citrus Group Pte Ltd # Terms and Conditions # Welcome to CitrusConsultancy.com! These terms and conditions outline the rules and regulations for the use of Citrus Group Pte Ltd's Website, located at https://citrusconsultancy.com/. By accessing this website, we assume you accept these terms and conditions. Do not continue to use CitrusConsultancy.com if you do not agree to take all of the terms and conditions stated on this page. #### Cookies: The website uses cookies to help personalize your online experience. By accessing CitrusConsultancy.com, you agreed to use the required cookies. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website. #### License: Unless otherwise stated, Citrus Group Pte Ltd and/or its licensors own the intellectual property rights for all material on CitrusConsultancy.com. All intellectual property rights are reserved. You may access this from CitrusConsultancy.com for your own personal use subjected to restrictions set in these terms and conditions. You must not: - Copy or republish material from CitrusConsultancy.com - Sell, rent, or sub-license material from CitrusConsultancy.com - Reproduce, duplicate or copy material from CitrusConsultancy.com - Redistribute content from CitrusConsultancy.com This Agreement shall begin on the date hereof. Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Citrus Group Pte Ltd does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Citrus Group Pte Ltd, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Citrus Group Pte Ltd shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Citrus Group Pte Ltd reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions. You warrant and represent that: - You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; - The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party; - The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy. - The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity. You hereby grant Citrus Group Pte Ltd a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media. #### Hyperlinking to our Content: The following organizations may link to our Website without prior written approval: - Government agencies; - Search engines; - News organizations; - Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and - System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site. These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site. We may consider and approve other link requests from the following types of organizations: - commonly-known consumer and/or business information sources; - dot.com community sites; - associations or other groups representing charities; - online directory distributors; - internet portals; - accounting, law, and consulting firms; and - educational institutions and trade associations. We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Citrus Group Pte Ltd; and (d) the link is in the context of general resource information. These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site. If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Citrus Group Pte Ltd. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response. Approved organizations may hyperlink to our Website as follows: - By use of our corporate name; or - By use of the uniform resource locator being linked to; or - Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site. No use of Citrus Group Pte Ltd's logo or other artwork will be allowed for linking absent a trademark license agreement. #### Content Liability: We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights. #### Reservation of Rights: We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions. #### Removal of links from our website: If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly. We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date. #### Disclaimer: To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will: - limit or exclude our or your liability for death or personal injury; - limit or exclude our or your liability for fraud or fraudulent misrepresentation; - limit any of our or your liabilities in any way that is not permitted under applicable law; or - exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty. As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature. [![CITRUS GROUP WEBSITE LOGO](https://citrusconsultancy.com/hs-fs/hubfs/CITRUS%20GROUP%20WEBSITE%20LOGO.png?width=447&height=50&name=CITRUS%20GROUP%20WEBSITE%20LOGO.png "CITRUS GROUP WEBSITE LOGO")](https://citrusconsultancy.com/?hsLang=en) At Citrus Group, we're more than just an HR consultancy; we're your partners in success, unlocking the potential of your human capital to drive sustainable growth. We stand ready to help you achieve your HR and business goals, with the aspiration to see businesses flourish through their people. **Business UEN:** 201512643D **Address:** 139 Cecil Street, #03-05, YSY Building, Singapore 069539 [![Citrus Group Harnessing Human Potential Empowering Communities Nurturing Growth CSR initiative](https://citrusconsultancy.com/hs-fs/hubfs/Citrus%20Group%20Harnessing%20Human%20Potential%20Empowering%20Communities%20Nurturing%20Growth%20CSR%20initiative.png?width=605&height=403&name=Citrus%20Group%20Harnessing%20Human%20Potential%20Empowering%20Communities%20Nurturing%20Growth%20CSR%20initiative.png)](https://citrusconsultancy.com/csr-initiative-growth-sprouts?hsLang=en)   ## Transparent & Flexible: Your FAQ about Citrus Group's Services ##### [What is your specific expertise in the HR field?](https://citrusconsultancy.com/terms-and-conditions#collapse1-widget_1685263872317) We breathe HR at Citrus Group! Whether it's talent acquisition, organizational development, employee engagement, or ensuring diversity and inclusion, we've got it covered. But what makes us unique is our CEO Framework, which puts people at the center of every solution. We believe in empowering your team, fine-tuning your processes, and cultivating a nurturing environment. We do not just provide solutions, we unlock potential. ##### [How will you approach our specific challenges and goals?](https://citrusconsultancy.com/terms-and-conditions#collapse2-widget_1685263872317) We treat every challenge like a puzzle waiting to be solved. Our approach starts with a 'Deep Dive Consultation' where we get to know you – your dreams, hurdles, and the spark that makes your organization unique. Then, like master puzzle-solvers, we piece together a tailored strategy under our CEO Framework, syncing your People, Process, and Place into a symphony of productivity. We don't just give advice, we walk the journey with you, making sure the strategy is implemented smoothly and effectively. ##### [How do you measure the success of your consulting projects?](https://citrusconsultancy.com/terms-and-conditions#collapse3-widget_1685263872317) Success, for us, isn't a destination but a journey. We start by setting clear, measurable goals - whether it's improving employee happiness, reducing the time to fill roles, or something unique to your business. Then, we monitor these goals relentlessly. But for us, it's not just about numbers, it's about real-life impacts. Like the sigh of relief from an HR manager when turnover rates reduce or the smile on a CEO's face when productivity soars. This is what drives us, making a real, meaningful difference in your business. ##### [How do you ensure communication and transparency throughout the consulting process?](https://citrusconsultancy.com/terms-and-conditions#collapse4-widget_1685263872317) In Citrus Group, we don't just believe in transparency, we practice it like an art form. To ensure we're on the same page at every step, we start by setting up a dedicated Communication Roadmap. This isn't a fancy term for routine updates. It's a tailored collaboration strategy that outlines the who, what, when, and how of all our interactions. Here's what it includes: 1. **Frequent Updates:** We'll schedule regular check-ins, be it weekly, bi-weekly, or monthly, to suit your preferences. During these sessions, we’ll discuss the progress of our engagement, any hurdles we've encountered, and triumphs we've celebrated. 2. **Designated Point of Contact:** You'll have a dedicated Citrus Group representative who will be your go-to person for any questions, concerns, or updates. They'll always be just a phone call or email away! 3. **Project Management Tools:** We utilize state-of-the-art project management tools that give you real-time visibility into the project's progress. You'll have access to all the data, documents, and discussions related to the project, anytime, anywhere. 4. **Transparency in Challenges:** If we run into any obstacles along the way, you'll be the first to know. We don't believe in sugarcoating. Instead, we'll present you with the problem, potential solutions, and our recommended course of action. 5. **Flexible Adaptation:** We're agile. If there are changes to timelines or deliverables, we'll ensure you're looped in and are comfortable with the modifications. Communication and transparency are in our DNA. We're not just your consultants, we're your partners. With us, you'll never be left in the dark. We keep you involved and informed, every step of the way. Because at the end of the day, our success is your success. ##### [What is your fee structure and what does it include?](https://citrusconsultancy.com/terms-and-conditions#collapse5-widget_1685263872317) We understand that every business has unique financial needs, and we're all about flexibility. While our typical approach is project-based pricing, we're open to alternatives like the EDG Funding from Enterprise Singapore. What's most important to us is transparency. We'll walk you through every detail of our fees, ensuring you understand what each penny is spent on. And should any additional costs arise, we discuss these upfront, no surprises. We're partners in this journey, and partners keep each other informed, every step of the way. --- - [Terms and Conditions](https://citrusconsultancy.com/terms-and-conditions) - [Privacy Policy](https://citrusconsultancy.com/privacy-policy) Copyright © 2017 - 2023 Citrus Group Pte Ltd · All Rights Reserved [Follow us on Facebook](https://www.facebook.com/citrusgroups) [Follow us on LinkedIn](https://www.linkedin.com/company/citrusconsultancy/)